Jan/Feb 2019
Preview Issue

Jan/Feb 2019
Preview Issue

mlc-vertical-platform-readers-sound-in-issue

Post Editing

appy 2019 from all of us at MultiLingual!

You may have noticed that this issue is thicker than normal. To bring ourselves fully into the modern era, we’ve gone to six issues a year rather than our previous eight, and have expanded each edition with more articles. You’ll get the same amount of content on a slightly more intuitive schedule.

We’ve also revamped our digital edition so that it is friendlier on small screens and more interactive. So if you’re reading through the print version and you come across a screenshot from a video — there’s one in this issue; see if you can spot it — that means the actual video is available on our digital site. In this case, because our focus is Spanish, it’s a video about Spanish.

If you were one of the people who liked to browse our resource directory, it is still available online — we have a huge database of vendors to look through. We also have a buyer’s guide at the end of each issue.

And of course the much-beloved content is still the same. We have a few articles on Spanish as well as gender attitudes in Latin America, and a plethora of extras, including David Filip’s biennial standards reader.

We’re hoping you enjoy our updated format as much as we’ve enjoyed trying it out.

#181 Volume 30 Issue 1 January/February 2019

Editor-in-Chief, Publisher: Donna Parrish
Managing Editor: Katie Botkin
Proofreaders: Bonnie Hagan, Bernie Nova
News, Calendar: Kendra Gray
Production: Darlene Dibble, Doug Jones
Cover Photo: Katie Botkin
Technical Analyst: Curtis Booker
Assistant: Gayle Hallock
Circulation: Terri Jadick
Special Projects: Bernie Nova
Advertising Director: Kevin Watson
Marketing Director: Marjolein Groot Nibbelink
Finance: Leah Thoreson

Editorial Board
Games: Miguel Á. Bernal-Merino
Standards: David Filip
Business: Aki Ito
Marketing: Nataly Kelly
User Experience: Ultan Ó Broin
Technology: Jost Zetzsche

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© MultiLingual Computing, Inc. January/February, 2019. All rights reserved. Reproduction without permission is prohibited. For reprints and reprints, please email reprints@multilingual.com or call +1 208-263-8178. MultiLingual (ISSN 1523-0309) is published bimonthly: Jan/Feb, Mar/Apr, May/Jun, Jul/Aug, Sep/Oct, Nov/Dec for US $58, international $85 per year by MultiLingual Computing, Inc., 319 North First Avenue, Suite 2, Sandpoint, ID 83864-1495. Periodicals postage paid at Sandpoint, ID and additional mailing offices.
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Erik Vogt | VP Partnerships and Custom Solutions

Creative solutions are critical to global expansion.

To succeed in competitive international markets, understanding who you’re trying to reach and why is just as important as how you reach your goals. But traditional localization services aren’t equipped to deliver this.

Today’s services and technologies must evolve and expand to tackle your most complex globalization challenges.

My mission is to design creative and innovative solutions to help your ambitious brand dominate in global markets.

Erik Vogt | VP Partnerships and Custom Solutions

Creative solutions are critical to global expansion.

To succeed in competitive international markets, understanding who you’re trying to reach and why is just as important as how you reach your goals. But traditional localization services aren’t equipped to deliver this.

Today’s services and technologies must evolve and expand to tackle your most complex globalization challenges.

My mission is to design creative and innovative solutions to help your ambitious brand dominate in global markets.

Contents

Focus:

Spanish

Localization

Standards

Localization

Nancy Pollini

Standards

David Filip

Pottery fragment from Museu d’Història de la Ciutat (Barcelona City History Museum), from a collection showcasing the historical heritage of the city of Barcelona, starting with its origins in Roman times until the present day.

Review

Now You’re Talking

Katie Botkin

Columns

Client Talk

Terena Bell
Terminology Glosses

Laura Di Tullio

Word on the Street

Adam Wooten

Community Lives

Jeannette Stewart

Takeaway

Cecilia Piaggio

Building your success One project at a time

London Office | 27 Lascotts Road, London N22 8JG, UK
Athens Office | 93 Karagiorga Street, Athens 166 75, Greece
Telephone: +30 210 9628 559
Email: production@eurogreek.com
www.eurogreek.com

MultiLingual goes Vertiqul

The digital version of the magazine is migrating to a new, responsive format. New issues will be available as cloud-hosted collections of articles, with enhanced content like video, and smart technology that adapts article size to your screen. Table of contents links that stay with you as you scroll mean that you will always be able to jump between articles that interest you without getting lost in our new, longer editions.

All previous issues will still be available as flip books, linked from the new site.

The digital version of the magazine is migrating to a new, responsive format. New issues will be available as cloud-hosted collections of articles, with enhanced content like video, and smart technology that adapts article size to your screen. Table of contents links that stay with you as you scroll mean that you will always be able to jump between articles that interest you without getting lost in our new, longer editions.

All previous issues will still be available as flip books, linked from the new site.

The digital version of the magazine is migrating to a new, responsive format. New issues will be available as cloud-hosted collections of articles, with enhanced content like video, and smart technology that adapts article size to your screen. Table of contents links that stay with you as you scroll mean that you will always be able to jump between articles that interest you without getting lost in our new, longer editions.

All previous issues will still be available as flip books, linked from the new site.

or visit our website at
https://multilingual.com

Recaps

LocWorld looks toward a digital future

LocWorld38 took place in Seattle October 17-19, 2018, after a six-year hiatus from the city. Future-focused presentations included “Alexa, What Does the Future of Localization Look Like?” However, RWS Moravia CEO Paul Danter noted in the keynote panel on October 19 that it is difficult to know which technology “is actually disruptive” until the future is hindsight.

Recaps

Second Game Global Summit considers best practices

Game Global Summit, focusing on game testing and localization, was held in Seattle October 16-17, 2018. Round tables focused on quality, player feedback, culturalization and more. Larger sessions included Karen Steven’s presentation on deaf gaming and a panel on localizing audio.

Recaps

Delegation tour for Japanese localizers comes to Seattle

The delegation tour for Japanese localizers took place October 17, organized by Miyuki Mori and Yoko Chiba from the Learn for Yourself Project in Tokyo, a LocWorld official partner. The aim of the delegation tour was to utilize the opportunity afforded by LocWorld38, where worldwide localization leaders got together in Seattle, the central location of some of the world’s leading companies.

Three Japanese women participated: Miyuki Myrthil from WeWork in New York; Yumiko Funakoshi from Crestec USA in Los Angeles; and Yumiko Metsugi from XTM International in Tokyo. This rare occasion to meet with the leaders of global enterprises was deeply appreciated by all participants.

Recaps

Featured Reader

Would you introduce yourself?

Hilary Normanha. I work at a small tech company called Eezy as their product localization manager.

How did you get started in this industry?

Born and raised in the United States, I had the incredible opportunity to move to Brazil as a teenager where I ended up living for many years. One of my first jobs there was teaching English at a language school. The owner of the school got me started on the road to translation — I was hooked from day one, and the rest is history! Over the years I’ve always kept one foot in the localization industry (even when it didn’t pay the bills) because I enjoy it. It connects me back to that time of discovery when I first got hooked on languages and translation. More recently, I’ve dipped my toes into the tech side of the industry and it’s like falling in love all over again!

Recaps

Largest-ever Languages & The Media conference held in Berlin

The 12th international conference on language transfer in audiovisual media, Languages & The Media, was held from October 3-5, 2018, in Berlin. Almost 400 international delegates from 38 countries attended the event, making it the most successful edition of the conference to date. Under the overriding theme “The Fourth Industrial Revolution – Reshaping Languages in the Media,” the conference attracted a vast array of stakeholders, from translation professionals, language service providers, software and hardware developers, to broadcasters, providers and distributors, as well as researchers, students, academics and media experts.

Recaps

Unicode conference takes on Mayan hieroglyphics and emoji

For over 27 years, the Internationalization & Unicode Conference (IUC) has highlighted the latest innovations and best practices of global and multilingual software providers. At IUC 42, held September 10-12, 2018, in Santa Clara, California, the program committee once again created a lineup of expert practitioners and industry leaders who presented their ideas on working with natural languages; multicultural user interfaces; producing and supporting multinational and multilingual products; linguistic algorithms; applying internationalization across mobile and social media platforms; and advancements in relevant standards.

Recaps

Discussion-driven ZELENKA comes to the Prague countryside

The beautiful and scenic countryside just outside Prague was the backdrop for last year’s ZELENKA Event, which took place over the weekend of September 28-30, 2018.

True to form, the event offered an atmosphere created to foster discussion in groups, each focused on specific struggles in various parts of the language industry today.

Recaps

LavaCon conference covers content strategy

Content strategy enthusiasts gathered at LavaCon to share best practices and hard-won lessons learned (both what worked and what didn’t).

Originally, Jack Molisani started LavaCon in Hawaii (hence the name) to give senior content professionals an opportunity to stay ahead of rapidly changing publishing technology and customer demographics. LavaCon’s mission is to connect people and organizations that are experiencing content challenges with speakers and vendors who can help.

Recaps

ATA offers variety of tracks in New Orleans

The American Translators Association (ATA) held its 59th annual conference October 24-27, 2018, in New Orleans, Louisiana. The meeting drew 1,340 attendees from 50 countries.

The ATA Annual Conference offers translators, interpreters, company owners, project managers, educators, students and others in the language services industry a chance to learn and network. It is the largest annual translation and interpreting gathering in the United States.

First-time attendees get a “first-time” ribbon to attach to their badges. This is an invitation for veteran attendees to make the first-timers feel welcome. In addition, first-time attendees can be paired up with veterans at the opening session called “Buddies Welcome Newbies.” The veterans then share their insights and provide a familiar face for the first-timers as they work their way through the four-day event.

News

People

Iconic adds to staff

Iconic Translation Machines Ltd., a language technology software company, has hired Maurizio Pittau as marketing manager.

Iconic Translation Machines Ltd. http://iconictranslation.com

Business

Memsource establishes US office

Memsource, a developer of cloud translation software, has opened an office in the United States. The subsidiary is located in Bedford, New Hampshire. Bill Lafferty will be head of US sales.

Memsource www.memsource.com

Technicis acquires AAC Global

Technicis, a translation agency, has acquired AAC Global, a provider of global B2B learning and translation services in the Nordic region.

Products and Services

Machine Translation Quality Estimation

Memsource, a developer of cloud translation software, has released its second feature powered by artificial intelligence, Machine Translation Quality Estimation. The feature can be used with over 70 language pairs and is available for the more than 25 machine translation engines supported in all Memsource editions.

Memsource www.memsource.com

ABBYY FineReader 14

ABBYY USA, a provider of content intelligence solutions and services, has announced that FineReader 14 has added support for the latest PDF ISO standard and improved functionality to create PDF/Universal Accessibility documents. It also has improved optical character recognition for Japanese and has added Hanja symbols for documents in Korean.

Calendar

January

How Technology Is Redefining When and Where We Meet

January 17, 2019, San Jose, California USA

International Multilingual User Group
www.meetup.com/IMUG-Silicon-Valley/events/sccmwnyzcbwb

ALC UNConference

January 17-19, 2019, Huntington Beach, California USA

Association of Language Companies
www.alcus.org/page/UNConferenceOverall

Translation Technology Round Table

January 24-25, 2019, Boulder, Colorado USA

The Localization Institute, http://ow.ly/A6WS30lJprA

Lenguas 2019

January 24-26, 2019, Mexico City, Mexico

Italia Morayta Foundation, InterpretAmerica, www.lenguas2019.com

February

AITCO 2019

February 8-9, 2019, Nairobi, Kenya

East Africa Interpreters and Translators Association
https://conference.eaita.org

SOIL-Tech

February 15-17, 2019, New Delhi, India

Together

February 21-22, 2019, Barcelona, Spain

LocWorld39 Kuala Lumpur

February 27-28, 2019, Kuala Lumpur, Malaysia

Localization World, Ltd., https://locworld.com

tcworld India

February 28-March 1, 2019, Bangalore, India

Review

Now You’re Talking

The history of voice has a few interesting cross-cultural implications

Katie Botkin

Katie Botkin is a freelance writer and the managing editor of MultiLingual. She has a master’s degree in English with an emphasis on linguistics and has taught English on three continents.

Now You’re Talking: Human Conversation from the Neanderthals to Artificial
Intelligence
, By Trevor Cox. Counterpoint Press, September 2018. Hardcover, $26.00.

In Now You’re Talking, professor of acoustic engineering Trevor Cox weaves an engaging yarn for his readers. This is “the story of how speaking and listening evolved, how we each develop these remarkable talents during our childhood, and how human communication is being changed by technology,” as the introduction puts it.

Now You’re Talking: Human Conversation from the Neanderthals to Artificial
Intelligence
, By Trevor Cox. Counterpoint Press, September 2018. Hardcover, $26.00.

In Now You’re Talking, professor of acoustic engineering Trevor Cox weaves an engaging yarn for his readers. This is “the story of how speaking and listening evolved, how we each develop these remarkable talents during our childhood, and how human communication is being changed by technology,” as the introduction puts it.

Cox’s history is oriented toward the layperson, and is well-rounded with plenty of takeaways for cross-cultural marketers hidden within the pages of the book. The breakdown of what kinds of vocal rhetoric work most effectively could certainly be useful — quaint as some of it seems; Cox claims, for example, that using carefully-worded plosives in tweets (such as k, p and g) makes them more popular.

The book begins with a discussion on the evolution of the speech mechanism in humans — the physical structures that make talking and listening to conversation possible.

Column

Client Talk

Translation at SAS

Terena Bell

Terena Bell is an independent journalist writing for The Atlantic, Washington Post, Fast Company and others. She is former CEO of In Every Language and was on the GALA and ALC boards.

When do clients say professional translation is worth it — and why? By connecting with clients outside the traditional sales environment, we hope to discover what really drives purchasing. Every column in this series offers a different profile. Our challenge is to find patterns from one to the next: together, what do these interviews tell us about how clients see our industry as a whole?

The client

Patricia Sainz purchases translation for SAS, an analytics software and services company based in Cary, North Carolina. With the title of TMS specialist — Globalization and Digital Engagement International Support, localization is her full-time job. Sainz is originally from Buenos Aires, Argentina.

Column

Terminology Glosses

Globalized Spanish

Laura Di Tullio

Laura Di Tullio is a terminology management consultant who has developed termbases and managed enterprise terminology for large multinationals. She has been in the localization industry for over 20 years, holds an MA in terminology management and a degree in translation studies.

What comes to mind when you think of the Spanish language?

Spanish is probably the best modern example of language variation. Stemming from a single root, the language has then diversified into different shades across countries. In each variety, surface nuances of old underlying languages such as Latin (substratum) emerge, as well as synchronic developments from newer influences like English (superstratum). Spanish is now the official or one of the official languages of most countries in Central and Latin America.

Column

Word on the Street

Needed: New localization education programs

Could localization education make language education even more relevant?

Adam Wooten

Adam Wooten, localization consultant and trainer at be.international, has more than 15 years of experience in the language industry. He is assistant professor in the translation and localization management program at the Middlebury Institute of International Studies, and the former CEO and cofounder of AccuLing.

When the economy took a dive ten years ago and jobs became scarce, many people decided to pursue degrees and higher education reaped the benefit. However, as the US economy continues to improve, higher education enrollment is declining. Total university and college enrollment dropped 11.7% between 2013 and 2018 according to the National Student Clearinghouse.

This enrollment decline combined with technology advances has led to many dire headlines that talk of a “higher education bubble” and its inevitable “pop.” Harvard Business School professor Clayton Christensen, author of the best-selling book The Innovator’s Dilemma, predicted in his 2011 book The Innovative University, cowritten by Henry J. Eyring, that half of American universities would close or go bankrupt within 10 to 15 years.

Translation Project Management on Autopilot: Leave the stress
to the machine
Translation Project Management on Autopilot: Leave the stress to the machine
LSPs are the pilots of globalization. But in today’s high-stress, high-complexity environment, every aviator needs an autopilot!
Translation Project Management on Autopilot: Leave the stress
to the machine
Translation Project Management on Autopilot: Leave the stress to the machine
LSPs are the pilots of globalization. But in today’s high-stress, high-complexity environment, every aviator needs an autopilot!

Column

Community Lives

Champion

globalizers

Jeannette Stewart

Jeannette Stewart is the former CEO of CommuniCare, a translation company for life sciences. An advocate for the language industry, she founded Translation Commons, a nonprofit online platform facilitating community collaboration.

There is a paradox that lies at the heart of all communities, arising from them comprising both groups and individuals. Do we define communities based on group or individual characteristics, and if we stress one, is that not to the detriment of the other?

Yes, it is and that is what we must live with. However, we all know that in group situations, there are individuals who stand out more than others. In the language industry, we have certain individuals who are innovators, doers and achievers. Call them what you will, but we are lucky to have some outstanding talent hard at work, pushing our global cultural and enterprise agendas. Among those leading the way for us is Anna Schlegel.

Focus

The challenge of gender equality in Latin America

Arle Lommel is a senior analyst for
Common Sense Advisory (CSA Research).

Arle Lommel

Arle Lommel is a senior analyst for Common Sense Advisory (CSA Research).

G

ender equality and related topics are issues that inspire passionate debate. The #metoo movement and the Brett Kavanaugh confirmation hearings in the US Senate pushed the topic to front pages of newspapers and launched a dialogue about what society should — or should not — do to promote gender equality.

Further complicating the issue are recent studies that societies with high levels of gender equality actually have more segregation of men and women into different professions. Researchers suggest that these results indicate that women in countries with high equality feel free to pursue their interests and relative strengths, while those in unequal countries are forced to seek financial security in traditionally male-dominated fields. As a result, findings from high-equality nations such as Scandinavia are not applicable to low-equality ones like Indonesia or Nigeria, and solutions that work in regions with low equality will not reflect what is needed in places like Germany.

Spanish Showcase

Quality & Specialized Language Services

More than 15 years of experience offering a wide range of specialized language services, from translation and interpretation to localization and customized language consulting.

Through our more than 50 specialized and qualified in-house translators, (natives from Spain, Brazil, Portugal, France, Germany, Italy, UK and US) and over 200 freelancers, we work hard every day to lead the field of technical translation, localization and other language services, both in Spain and abroad.

Montero Language Services

Spanish–focused

From/into all languages

  • Legal, finance, healthcare, IT
  • Translation, localization, review, revision, proofreading, subtitling, transcription, transcreation, quality control, terminology, SEM, post-editing
  • Generalist or specialist translators: Your budget, your choice
  • Your deadline, our deadline
  • Also the other languages in Spain: Basque, Catalan and Galician

Most importantly: We care!

Nuadda Translations SL

Latin America made simple!

  • Spanish and Brazilian Portuguese translation & localization, MT services, transcreation, audio production/dubbing, subtitling, engineering/testing, DTP/graphics, and more
  • Only regional specialist LSP with its own large-scale production centers in both key language markets
  • Strong in-house teams, including linguists, PMs and technical experts
  • Solid technology for secure and efficient collaboration
  • Quality and service you can trust, with the scale and flexibility you need

RoundTable Studio

Focus

Everything emergency planners need to know about language

Why translation and interpreting need to go in your incident action plan, for Spanish and beyond

Terena Bell is an independent journalist writing for The Atlantic, Washington Post, Fast Company and others. She is former CEO of In Every Language and was on the GALA and ALC boards.

Terena Bell

Terena Bell is an independent journalist writing for The Atlantic, Washington Post, Fast Company and others. She is former CEO of In Every Language and was on the GALA and ALC boards.

A

ccording to the last census, 21% of Americans don’t speak English at home. But it’s the language of choice for most emergency management teams, creating a communication barrier that can kill. During Hurricane Katrina, 70-80 people in Gulfport, Mississippi, died because evacuation updates didn’t go out in Spanish and Portuguese, the languages they spoke.

The common sense fix is to have translators and interpreters at the ready. But this isn’t enough. You have to be able to actually deploy them. Long before Hurricane Irma approached the state, the Florida Division of Emergency Management (FDEM) contracted SYSTRAN to localize its website. Unfortunately, the site’s use of an IFRAME coding element meant the shelter list went untranslated, leaving 72.8% of Miami-Dade residents without in-language information. After I called for comment, the state changed the code — just in time to translate the list before Irma’s arrival.

Focus

Embracing Spanish
language (and culture)

What the United States stands to gain from bilingualism

Embracing Spanish
language (and culture)

What the United States stands to gain from bilingualism

Embracing Spanish
language (and culture)

What the United States stands to gain from bilingualism

Carreen Schroeder

Carreen Schroeder is the managing editor at Nimdzi Insights LLC, a global market research company for the language services industry. She also regularly researches and writes articles and reports for Nimdzi Insights, and manages the scheduling of all content.

A

ccording to the United States Census Bureau, as late as 2013, over 230 million US residents (aged 5 and older) spoke only English, accounting for nearly 80% of the US population. Out of this population, the Academy of Arts and Sciences, an independent policy research center, has reported that only 30,000,000 were proficient in a language other than English — less than 13%. When we compare this to the Spanish-speaking and Spanish-Creole-speaking US population, nearly 60% were proficient in the English language (Figure 1).

The Spanish language is now considered the most commonly-spoken language in the United States aside from English, and the debate over bilingual education continues to cause social and political waves.

Tools and Services Showcase

How to Be World Savvy

International Marketing Communications
Market Research
Marketing

JFA Marketing

Minneapolis, Minnesota USA
john@jfamarketing.com
www.jfamarkets.com

Medical Translations

MediLingua is one of Europe’s few companies specializing in medical translation. We provide all European languages and the major languages of Asia and Africa as well as the usual translation- related services.

Our 450-plus translators have a combined medical and language background.

We work for manufacturers of medical devices, instruments, in-vitro diagnostics and software; pharmaceutical companies; medical publishers; national and international medical organizations; and medical journals.

Call or email Simon Andriesen or visit our website for more information.

MediLingua BV

Celebrating innovation, progress and dedication

Industry-focused Language Solutions

Ciklopea is a leading provider of language solutions for the life sciences, IT and software and technology and manufacturing industries. With 15 years of experience, three production offices – in Slovenia, Croatia and Serbia – and a wide network of experts, Ciklopea delivers top language services in more than 30 languages.

Ciklopea d.o.o.

Ljubljana • Zagreb • Belgrade
info@ciklopea.com
www.ciklopea.com

Focus

Five takeaways from
HubSpot’s international
Spanish strategy

David Chaves Rodríguez is a senior localization specialist at HubSpot. With over five years of experience combining the LSP and buyer’s side, he has led multiple key initiatives within the linguistic realm, including the creation of style guides and the development of training materials.

David Chaves Rodríguez

David Chaves Rodríguez

David Chaves Rodríguez is a senior localization specialist at HubSpot. With over five years of experience combining the LSP and buyer’s side, he has led multiple key initiatives within the linguistic realm, including the creation of style guides and the development of training materials.

T

he Spanish-speaking world represents one of the most attractive markets to businesses today. Many national economies in Latin America, especially Mexico, Chile and Colombia, are gaining momentum and are poised to continue on an upswing in the years to come. This positive trend has not gone unnoticed in the global business arena, and consequently many companies are exploring options to tap into these markets as a whole.

From an operational standpoint, the Hispanosphere poses numerous challenges to businesses looking to execute a successful region-centric strategy. Differences in local laws, distribution channels, geography, culture, currency and other factors can seriously impact a business’s ability to enter and operate in these countries effectively. However, there is one major element shared by these markets that helps attract businesses from all over the world: language.

Focus

Oh, how hard it is to speak Spanish

Discussion on the difficulties of speaking regional Spanish are certainly not relegated to the language industry — it’s an issue that many Spanish speakers are highly aware of.

Oh, how hard it is to speak Spanish
Because everything you say means something totally different…
If you learn it, stay in only one region!
… In Venezuela I bought a pana [velour] shirt,
and my pals said: “that’s my pana[friend], that’s my pana!”
And in Colombia the porro is a
cheerful rhythm people sing
But everyone gives me a weird look when I say I love it! [because it also means joint]
If something is far away,
Chileans will say it is a la chucha
While in Colombia, underarm odor is called la chucha
(Meanwhile in Uruguay the same smell is called chivo
Although the dictionary defines chivo as a bearded goat)
By changing only one vowel, the word becomes chucho
And chucho means dog in
El Salvador and Guatamala
In Honduras it means stingy,
People named Jesus are often called Chuc

Localization

Holistic translation planning

Nancy Pollini is director of strategic accounts for translation solutions and manages services at AMPLEXOR Life Sciences.

Nancy Pollini

Nancy Pollini

Nancy Pollini is director of strategic accounts for translation solutions and manages services at AMPLEXOR Life Sciences.

R

ecent decades have seen global trade borders open up to an unprecedented degree, which has made it more straightforward than ever for pharmaceutical and medical device companies to take their products to markets all over the world. But how can they do this efficiently and at speed while still adhering to strict regulatory requirements that vary from country to country, when registration dossiers requiring translation for each local authority could exceed two million words?

Expanding into and engaging with emerging markets means handling a more complex set of languages as target regions diversify to include Africa, Asia and Latin America. That’s in addition to the changing nature and scope of the EU. What specific challenges does this present for heads of regulatory affairs? What are the risks, and what does an end-to-end translation program look like for an international life sciences firm in 2019?

Standards

Localization standards reader 4.0

David Filip

David Filip is a researcher in next-generation localization project and process management and an interoperability standardization expert. The underlying research was supported by Science Foundation Ireland as part of the ADAPT Centre at Trinity College Dublin. He is a current member of the MultiLingual editorial board.

This reader does not purport to address everything around standards, and was last updated in late 2018. To be informative and of practical use, there must be a focus. This focus is being provided via two limitations. First, we are looking at standards that affect multilingual transformations of content, and at general content life cycle standards only, ad hoc and as far as they have bearing on multilingual transformations. Second, we are looking only at technical standards that are targeting actual technical interoperability — file or data formats and/or communication protocols. Abstract metadata, quality or service level standards are discussed only marginally, and only as long as they have bearing on real machine-to-machine interoperability in localization. Linguistic standardization of particular natural languages (including English) is only mentioned as far as it touches on machine-to-machine interoperability in localization.

buyer’s guide

Association of Language Companies

The Association of Language Companies (ALC) is a national trade association representing businesses that provide translation, interpretation, localization, language testing and language training services. The association provides valuable information to members and nonmembers with its industry survey and with updates on government issues, industry trends and standards. From online forums to in-person events, ALC brings together the people who lead these companies so that we can all learn from each other. ALC works hard to give companies opportunities to find each other for collaboration, networking, knowledge sharing and mentoring.

Association of Language Companies
Rockville, MD USA, (240) 404-6511
Email: info@alcus.org, Web: www.alcus.org

European Language Industry Association (Elia)

Elia is the European not-for-profit association of language service companies with a mission to accelerate our members’ business success. We do this by creating events and initiatives that anticipate and serve our members’ needs in building strong, sustainable companies, thereby strengthening the wider industry. Elia was founded in 2005 and has since established itself as the leading trade association for the language services industry in Europe.

Elia Brussels, Belgium
Email: info@elia-association.org
Web: http://elia-association.org

Globalization and Localization Association

The Globalization and Localization Association (GALA) is a global, nonprofit trade association for the language industry. As a membership organization, we support our member companies and the language sector by creating communities, championing standards, sharing knowledge and advancing technology.

Globalization and Localization Association
Seattle, WA USA
+1-206-494-4686
Email: info@gala-global.org
Web: www.gala-global.org

SYSTRAN Software, Inc.

For more than four decades, SYSTRAN has been the market leader in language/translation products and solutions, covering all types of platforms from desktop to internet to enterprise servers. To help organizations enhance multilingual communication and increase productivity, SYSTRAN delivers real-time language solutions for internal collaboration, search, ediscovery, content management, online customer support and ecommerce along with automatic speech recognition and optical character recognition. SYSTRAN is the leading choice of global companies, defense and security organizations and language service providers. SYSTRAN is the official translation solutions provider for the S-Translator, a default-embedded app on the Samsung Galaxy S and Note series.
Languages: 130+ language combinations

SYSTRAN Software, Inc. San Diego, CA USA
+1 858 457 1900
Email: marketing-americas@systrangroup.com
Web: www.systrangroup.com

Game Global

Born from LocWorld’s successful Game Localization Round Table, Game Global gathers the main stakeholders in game globalization (from design to testing) in the same place and time to share their endeavors, successes, practices and research in a collaborative manner. The goal of this two-day event is to help improve the gaming industry through networking, sharing insights and learning. Game Global is steered by an advisory board of high-level professionals from the industry. Check our website for details on upcoming and past conferences.

Localization World, Ltd. Sandpoint, ID USA
Email: info@gameglobal.events
Web: http://gameglobal.events

LocWorld

LocWorld conferences are dedicated to the language and localization industries. Our constituents are the people responsible for communicating across the boundaries of language and culture in the global marketplace. International product and marketing managers participate in LocWorld from all sectors and all geographies to meet language service and technology providers and to network with their peers. Hands-on practitioners come to share their knowledge and experience and to learn from others. See our website for details on upcoming and past conferences.

Localization World, Ltd.
Sandpoint, ID USA
208-263-8178

LocalizationGuy, LLC

LocalizationGuy, LLC, is a consultancy serving buyers and providers of language services. We help companies that buy language services to identify and deploy optimal localization solutions to fit their needs. We offer veteran expertise as our clients navigate the many personnel, process and technology decisions involved in running effective localization operations, whether in-house or through external localization vendors. LocalizationGuy also helps language service providers formulate business goals, develop and implement sound business strategies and launch strategic marketing efforts. LocalizationGuy is led by a 20-year localization industry veteran and former chairman of the Globalization and Localization Association.

LocalizationGuy, LLC Minneapolis, MN USA
612-986-3108
Email: info@localizationguy.com
Web: http://localizationguy.com

Global DTP

Global DTP s.r.o., based in the Czech Republic, offers professional multilingual desktop publishing and media engineering solutions to the localization industry. Over the past 15 years, Global DTP has become one of the leading DTP/multimedia companies. We have been delivering high-quality and cost-effective services for at least eight of the top 20 LSPs and many other companies/agencies. Due to our extensive experience in localization and knowledge of the prepress, media and publishing industries, our team of 20 in-house professionals handles more than 1,000 projects every year. Our core services are multilingual desktop publishing, multimedia and eLearning engineering.

Global DTP s.r.o. Brno,
Czech Republic
+420 3 574 709
Email: info@global-dtp.com
Web: www.global-dtp.com/ml-bg

Hornet Design Studio

Since 2005, Hornet Design Studio has been focusing on delivering quality services in a timely manner. A highly skilled team of professionals is always ready to meet expectations of even the most demanding clients. Looking to achieve that goal, we develop and expand. Therefore we now offer not only DTP but also multimedia, eLearning and voiceover services.
Languages: All

Hornet Design Studio
Bydgoszcz, 
Poland
+48525290553
Email: office@hornetdesign.eu
Web: http://hornetdesign.eu

Quality Training in
Localization & Global Marketing

The Localization Institute is the leader in educational advancement in the field of localization — the adaptation of products and services for international markets. We organize comprehensive, vendor-neutral conferences (LocWorld and Brand2Global), seminars and round tables where participants gain insights that help their companies better succeed in international business. In addition, The Institute has partnered with top universities and professional associations to develop comprehensive certification programs in localization project management, quality management, internationalization and global digital marketing.

The Localization Institute Madison, WI USA
608-826-5001
Email: kris@localizationinstitute.com
Web: https://locworld.com

STAR Group
Multiple Platforms

STAR is a leader in information management, localization, internationalization and globalization services and solutions such as GRIPS (Global Real Time Information Processing Solution), STAR CLM (Corporate Language Management) including Transit (Translation & Localization), TermStar/WebTerm (Terminology Management), STAR MT (Corporate Machine Translation), STAR WebCheck (Online Translation Reviewing) and Mind-Reader (Authoring Assistance). With more than 50 offices in 30 countries and a global network of prequalified freelance translators, STAR provides a unique combination of information management tools and services required to manage all phases of the product information life cycle.
Languages: All

STAR AG (STAR Group headquarters) Ramsen, Switzerland
+41-52-742-9200
Email: info@star-group.net
Web: http://www.star-group.net

STAR Group America, LLC Lyndhurst, OH USA
216-691-7827
Email: lyndhurst@star-group.net

ADAPT Localization Services

ADAPT Localization Services offers the full range of services that enable clients to be successful in international markets, from translation into all business languages through linguistic and technical localization services, prepress and publication management. Serving both Fortune 500 and small companies, ADAPT has gained a reputation for quality, reliability, technological competence and a commitment to customer service. ADAPT is certified under ISO 17100. Fields of specialization are the medical, life sciences, IT/telecommunications and technology sectors. With offices in Bonn, Barcelona, Copenhagen, Stockholm and a number of certified partner companies, ADAPT is well suited to help clients achieve their goals in any market.
Languages: More than 50

ADAPT Localization Services Bonn, Germany
49-228-98-22-60
Email: sales@adapt-localization.com
Web: www.adapt-localization.com

Total Solutions for Your Business

E4NET is a total localization solutions provider including translation, DTP, recording, and specialized in Asian localization covering all major Asian and regional tier 3 languages. We have 20+ years of successful localization production experience with major projects for IBM, Microsoft, SAP, Oracle, HP, LG Electronics, Panasonic and more. E4NET is now providing patent translation services to the Korea Institute of Patent Information and translating life science projects including clinical protocols and reports. We are continuously developing and applying innovative technologies such as machine translation and associated customer services throughout our production process to maximize production/service efficiency. ISO 9001: 2015, ISO 27001 certified.
Languages: 60+

E4NET Co., Ltd. Seoul, South Korea
82-2-3465-8532
Email: l10n@e4net.net
Web: https://www.e4net.net

Precision Matters in Translation

EC Innovations is a world leading translation and localization provider with ISO 13485:2016, ISO 9001:2015 and ISO 1710:2015 certifications. Since 1997, EC Innovations has been empowering communications for leading multinationals, specializing in industries including life sciences, games, manufacturing, IT and software, automation, electronics and telecommunications. Today, EC Innovations has grown into 11 strategically located global offices with 400+ full-time employees offering full localization support into 120+ languages. Our aim is to continuously build upon our reputation as a customer-centric organization focused on high-quality standards, technological creativity and value-added services to meet any type of localization requirement.
Languages: English, Simplified and Traditional Chinese, Japanese, Korean, Indonesian, Thai, Vietnamese, Malay, Arabic, French, German, Spanish, Portuguese, Russian.

EC Innovations, Inc. Chicago, IL USA
1-773-541-2174
China: 400-869-9760
Europe: +36 1 784 0414
Email: info@ecinnovations.com
Web: www.ecinnovations.com

ES Localization Services

Since 1994, ES has provided full-fledged language services to industry leaders mainly in software
localization, translation, DTP, engineering, QA, testing and voiceover areas. The company has a solid customer base and is proud of its successful past assignments which led to long-term collaborations. With 51 permanent staff in the production offices in Turkey and Egypt for Turkish and Arabic languages, ES is a reliable, experienced, value-added regional supplier for direct clients and MLVs worldwide. It is the first Bureau Veritas certified ISO 17100 localization company in Turkey, specializing in IT, automotive, finance, life sciences, gaming, consumer products and more.
Languages: Turkish, Arabic

ES Localization Services Istanbul, Turkey; Cairo, Egypt
90-216-326-8764
Email: contact@estr.com
Web: https://www.estr.com

EuroGreek Translations Limited

Established in 1986, EuroGreek Translations Limited is Europe’s leading Greek localizer, specializing in medical, technical, financial and legal translations from EN/DE/FR/ES to EL and EL to EN. Our aim is to provide high-quality, turnkey solutions, encompassing a whole range of client needs, from translation to localization, desktop publishing and testing. Our DTP department covers all Latin and Cyrillic alphabet-based languages, in addition to Greek, at very competitive rates. All of EuroGreek’s work is produced in-house by a team of 30 highly qualified specialists and is fully guaranteed for quality and on-time delivery.
Languages: Greek to/from English; French,
German, Spanish to Greek

EuroGreek Translations Limited
Athens, Greece
30-210-9628-559

Mobico – by Saltlux Inc.

Mobico is the new brand name of Saltlux’s technical communication services, and is also the name of the predecessor company to Saltlux, established in 1979 as Korea’s first TC business. What started as a small enterprise concentrating on creating Korean manuals and East Asian language translations evolved into a one-stop service provider for all your needs in the world of business today, including multilingual translation, localization, DTP, TW and MTPE. The relentless pursuit of progress and perfection results in the use of state-of-the-art technology and processes, which in turn lead to superior translation quality with shorter turn-around times and therefore to greater customer satisfaction.
Languages: More than 70 languages

Saltlux, Inc. Seoul, South Korea
+82-2-2193-1725
Email: sales@mobico.com
Web: www.mobico.com/en

ORCO S.A. Localization Services

Founded in 1983, ORCO celebrates this year its 35th anniversary. Over the years, ORCO has built a reputation for excellence and gained the trust of leading companies, such as Oracle, IBM and Carrier for the localization of their products. Our core business activities include technical, medical, legal, financial, marketing and other translations, software and multimedia localization, as well as localization consulting. We cover most European languages and our client list includes long-term collaborations with international corporations, government institutions, banks, private enterprises, NGOs and the European Union. ORCO is certified according to ISO 17100 & ISO 9001 quality standards.
Languages: Greek and European languagesLanguages: English, Simplified and Traditional Chinese, Japanese, Korean, Indonesian, Thai, Vietnamese, Malay, Arabic, French, German, Spanish, Portuguese, Russian.

ORCO S.A Athens, Greece
+30-210-723-6001
Email: info@orco.gr
Web: www.orco.gr

RWS Moravia
RWS Moravia is a leading globalization solutions provider, enabling companies in the IT, consumer electronics, retail, media and entertainment, and travel and hospitality industries to enter global markets with high-quality multilingual products and services. RWS Moravia’s solutions include localization, testing, content creation, machine translation implementations, technology consulting, and global digital marketing services. Our customers include 8 of Fortune’s Top 20 Most Admired Companies, and all of the “Fab 5 Tech Stock” companies from 2017. Our global headquarters is in Brno, Czech Republic, and we have local offices in Europe, the United States, Japan, China and Latin America.
Languages: over 250
RWS Moravia
USA HQ: Thousand Oaks, CA USA
+1-805-262-0055
Europe HQ: Brno, Czech Republic
+420-545-552-222

Vistatec

We have been helping some of the world’s most iconic brands to optimize their global commercial potential since 1997. Vistatec is one of the world’s most innovative, progressive and successful
localization solutions providers. Headquartered in Dublin, Ireland, with offices in Mountain View, California, USA. Think Global.
Languages: All

Vistatec
Europe: Dublin, Ireland
353-1-416-8000
North America: Mountain View, CA USA
408-898-2364
Email: info@vistatec.com
Web: www.vistatec.com

VideoLocalize.com
Multiple Platforms

Video localization is complicated. It involves not only translation processes and graphic engineering, but also voiceover and audio/video editing as well. The challenge is how to keep control of the budget while meeting client expectations. VideoLocalize is the answer. Videolocalize.com is a cloud-based online platform designed for video localization. It is the brainchild of Boffin Language, an Asian-language service provider led by cofounder George Zhao. VideoLocalize’s mission is to make video
localization faster and more cost-effective.

Boffin Language Group Inc. Toronto, Canada
+1 (647) 802 8223
Email: george.zhao@boffin.com
Web: www.videolocalize.com

52Media Professionals

52Media Professionals is your resource for video production, multimedia engineering, graphic design, eLearning, digital media and translation. We can handle your project from start to finish. Our team has handled thousands of projects for clients all over the world. Our offices in the US and Europe give us maximum flexibility to finish your project on time and within your budget. Please contact us for a proposal on your next project. Put the team at 52Media to work for you today.

52Media Professionals Glenview, IL USA
+1 312 585 5464
Email: info@52mediapro.com
Web: http://52mediapro.com

Joint National Committee for Languages

The Joint National Committee for Languages and the National Council for Languages and
International Studies (JNCL-NCLIS) represent the interests of over 140 member organizations, associations and companies in virtually all aspects of the language enterprise — education PreK-20, research, training, assessment, translation, interpreting and localization — to the US government. The mission of JNCL-NCLIS is to ensure that all Americans have the opportunity to learn English and at least one other language.

Joint National Committee for Languages – National Council for Languages and International Studies

+30-210-723-6001
Garrett Park, MD USA
202-580-8684
Email: info@languagepolicy.org
Web: http://languagepolicy.org

Protecting Translators and
Interpreters Worldwide

Red T is a 501(c)(3) nonprofit organization advocating for the protection of translators and interpreters in high-risk settings.

Red T New York, NY USA
+1-212-675-0451
Email: contact@red-t.org
Web: http://red-t.org

Translation Commons

Translation Commons is a nonprofit US public charity powered by translators. We are a volunteer-
based online community aiming to help our
language community thrive and bridge all the sectors within our industry. We facilitate cross-functional collaboration among the diverse sectors and stakeholders within the language industry and instigate transparency, trust and free knowledge. Our mission is to offer free access to tools and all other available resources, to facilitate community-driven projects, to empower linguists and to share educational and language assets.

Translation Commons Las Vegas, NV USA
(310) 405-4991
Email: krista@translationcommons.org
Web: www.translationcommons.org

Translators without Borders

Originally founded in 1993 in France as Traducteurs
sans Frontières by Lori Thicke and Ros Smith-Thomas to link the world’s translators to vetted NGOs that focus on health and education,
Translators without Borders (TWB) is a US nonprofit organization that aims to close the language gaps that hinder critical humanitarian efforts worldwide. TWB recognizes that the effectiveness of any aid program depends on delivering information in the language of the affected population.
Languages: 190 language pairs

Translators without Borders CT, USA
Email: info@translatorswithoutborders.org
Web: www.translatorswithoutborders.org

Kaleidoscope

Taking your content global — with Kaleidoscope your product will speak every language! The combination of decades of expertise, our software solutions developed in-house, and select software from market-leading technology partners has been making this a reality since 1996. Coupled with the full-service approach from eurocom, Austria’s largest and most innovative translation agency,
Kaleidoscope offers a unique and unrivaled
synergy of language and technology.

Kaleidoscope GmbH Vienna, Austria
004 31 253 5352
Email: info@kaleidoscope.at
Web: www.kaleidoscope.at

Memsource

Memsource is a leading cloud-based translation management system that enables global companies, translation agencies and translators to collaborate in one secure, online location. Internationally recognized for providing an easy-to-use, yet powerful CAT tool combined with a TMS, Memsource processes two billion words per month from over 200,000 users around the world. Manage your translation projects in real-time in an intelligent platform that accepts over 50 file types and offers REST API, out-of-the-box CMS connectors and powerful workflow automation to save time and money. Join localization professionals from around the world who rely on Memsource to streamline their translation process. To start your free 30-day trial, visit www.memsource.com.
Languages: All

Memsource Prague, Czech Republic
+420 221 490 441
Email: 
info@memsource.com
Web: 
www.memsource.com

Plunet BusinessManager
Multiple Platforms

Plunet develops and markets the business and workflow management software Plunet BusinessManager — one of the world’s leading management solutions for the translation and localization industry. Plunet BusinessManager provides a high degree of automation and flexibility for professional language service providers and translation departments. Using a web-based platform, Plunet integrates translation software, financial accounting and quality management systems. Various functions and extensions of Plunet BusinessManager can be adapted to individual needs within a configurable system. Basic functions include quote, order and invoice management, comprehensive financial reports, flexible job and workflow management as well as deadline, document and customer relationship management.

Plunet GmbH Berlin, Germany
+49-(0)30-322-971-340
Email: info@plunet.com
Web: www.plunet.com

Smartling

Smartling helps ambitious brands access more markets, deliver better experiences and build stronger relationships by transforming the way their content is created and consumed around the world. Our translation management software prioritizes process automation and intelligent collaboration so that companies can quickly and cost-effectively localize their websites, apps and documents with minimal IT involvement. Additionally, our curated community of professional translators is continuously measured to ensure the highest quality standards and is readily available to serve a variety of linguistic needs. To find out how our unique approach has helped brands like British Airways, Spotify and WeWork tell a global story, visit www.smartling.com.

Smartling
New York, NY USA
1-866-707-6278

Smartcat

At Smartcat we believe the translation industry should be better for everyone. We connect linguists, companies and agencies to streamline the translation of any content into every language on demand. Our platform helps you build and manage translation teams, and puts your translation process on autopilot from content creation to payments. The unique features of Smartcat are our marketplace, where you can find translators for any language with one click; our CAT tool, translation using an AI-assisted platform, a team management with full control of your team, suppliers and content and payment automation: pay vendors easily across the globe. You can start experiencing the next generation of translation technologies and boost your translation business efficiency from day one.
Languages: All

Smartcat Cambridge, MA US
+1-833-356-9348
Email: 
support@smartcat.ai
Web:
 www.smartcat.ai

Wordbee Translator
Web-based

Wordbee is the leading choice for enterprises and language service providers that need to save money and make their company run more efficiently. Wordbee has the most complete feature set of any cloud solution: project management, portal, business analytics, reporting, invoicing and a user-friendly translation editor. Tasks such as project and workflow setup, job assignment, deadline calculation, multiple phase kick-offs and cost management can all be automated in the collaborative translation platform. Also, the Beebox connects CMSs, DMSs or any propriety database source with the TMS of the translation vendor or internal translation team.
Languages: All

Wordbee Soleuvre, Luxembourg
+352 2877 1204
Email:
 info@wordbee.com
Web: 
www.wordbee.com

XTM: Better Translation Technology
Web-based

XTM is a fully featured online CAT tool and translation management system available as a pay-as-you-go SaaS or for installation on your server. Built for collaboration and ease of use, XTM provides a complete, secure and scalable translation solution. Implementation of XTM Cloud is quick and easy, with no installation, hardware costs or maintenance required. Rapidly create new projects from all common file types using the templates provided and allocate your resources to the automated workflow. XTM enables you to share linguistic assets in real time between translators. Discover XTM today. Sign up for a free 30-day trial at www.xtm-intl.com/trial.
Languages: All Unicode languages

XTM International Gerrards Cross, United Kingdom
+44-1753-480-469
Email: sales@xtm-intl.com
Web: www.xtm-intl.com

birotranslations

Founded in 1992, birotranslations specializes in life science, legal, technical, IT and automotive translations into all East European languages (Albanian, Bosnian, Bulgarian, Croatian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Macedonian, Polish, Romanian, Russian, Serbian, Slovak, Slovenian, Ukrainian). We have a long-term partnership with the world’s top 100 MLVs and many end-clients all around the globe. With our experienced project managers, extensive network of expert linguists and usage of the latest CAT tool technology, your projects will be delivered on time, within budget and with the highest standards of quality. For more information, please contact Mr. Matic Berginc (details below).
Languages: Eastern European languages

birotranslations Ljubljana, Slovenia
+386 590 43 557
Email: projects@birotranslations.com
Web: www.birotranslations.com

Translation Services Provider in SEE

Ciklopea is a leading provider of professional language solutions specialized in translation, localization and consulting, enabling companies to reach, engage and support their global clients and customers. Our linguistic products have been developed to accommodate the specific requirements, dynamics and prospects of the life sciences, IT, software, technology and manufacturing industries. Ciklopea is certified in accordance with the standards ISO 17100:2015, ISO 9001:2008 and ISO 27001:2013.
Languages: More than 30 languages

Ciklopea d.o.o. Zagreb, Croatia
+385-1-3751736
Email: sales@ciklopea.com
Web: www.ciklopea.com

GlobalWay Co., Ltd.

GlobalWay, a leading localization company in Korea, provides professional localization and globalization services with exceptional quality and also offers a wide range of content and document management services including voiceover, testing and DTP. We have highly qualified in-house linguists who translate and review a variety of content with professional knowledge. Our experienced engineers and project managers can help you to get exactly what you want. GlobalWay and its partners worldwide are ready to support your growing business and localization tasks. Feel free to contact us for more information.
Languages: Asian and European

GlobalWay Co., Ltd. Seoul, South Korea
+82-2-3453-4924
Email: sales@globalway.co.kr
Web: www.globalway.co.kr

Your Partner in Asia and Beyond!

With our headquarters in Korea, our production offices in Vietnam and China, and our sales office in the US, we are in an excellent position to be your Asian language localization partner. For localizing projects from English or German into Asian languages, such as Korean, Japanese, Chinese, Vietnamese, Thai, Indonesian, and Burmese, you can trust our professional translation services for IT, software, marketing/transcreation, and technical projects. Since our establishment in 1990, we have been at the forefront of the localization industry as one of the Asia Top Ten and the No.1 LSP in Korea (by CSA). ISO17100 certified since 2014.
Languages: More than 50

HansemEUG, Inc.
#24, Gwongwang-ro 142-gil, Gyeonggi-do, South Korea
+82-31-8014-2267
Email: bolee.nam@ezuserguide.com
Web: http://hansemeug.com/

HeterMedia Services Ltd.

HeterMedia Services Limited is a subsidiary of HM International Holdings Limited, which is a listed company in HKEx (Stock Code: 8416). We are ISO 27001 certified to deliver best-in-class BPO solutions, covering financial and marketing collateral printing projects as well as value-added services, such as language services, desktop publishing, website design, ebook and app production, video and electronic marketing presentation material production. We aim to fulfill the transformation needs of the diversified clientele, which include listed companies and multinational financial institutions such as fund houses and insurance companies. We work around the clock to provide comprehensive one-stop solutions to our clients; you can rest assured that we will handle your projects without hassle.

HeterMedia Services Inc.
Hong Kong, China
+852 21211555
Email: enquiry@hetermedia.com
Web: www.hetermedia.com

iDISC Information Technologies

iDISC, established in 1987, is an ISO 9001 and ISO 17100 certified language and software company based in Barcelona with branches and teams in Mexico, Brazil, USA, Argentina, Bolivia and Guatemala. We have dedicated teams for web content, software localization and translation of technical, business, automotive, biomedical and marketing documents. Our software development engineers and translation teams provide high-quality and on-time production solutions that are cost-efficient, flexible and scalable.
Languages: Spanish (all variants), Portuguese (all variants), Catalan, Basque, Galician, Valencian, K’iche’, Quechua, Aymara, Guarani

iDISC Information Technologies, S.L. Barcelona, Spain
34-93-778-73-00
Email: info@idisc.com
Web: www.idisc.com

LinguaLinx Language Solutions, Inc.

LinguaLinx is a leading provider of global content and language translation to organizations around the world. The content experts at LinguaLinx help manage and localize messaging to enhance efficiency and provide consistency across all forms of communication. With offices around the world, LinguaLinx provides organizations with localization solutions that fit their needs including: translation and interpretation, marketing communications and website localization, translation memory deployment, multilingual SEO, translation readiness assessment and global content management. Unify your global organization with a customized content intelligence strategy and ensure that your messages resonate across borders. To learn more, visit https://lingualinx.com.
Languages: All

LinguaLinx Language Solutions, Inc. Troy, NY USA
518-388-9000
Email: info@lingualinx.com
Web: www.lingualinx.com

Medical Translations Only

MediLingua is one of the few medical translation specialists in Europe. We only do medical. We provide all European languages and the major languages of Asia and Africa, as well as translation-related services to manufacturers of devices, instruments, in vitro diagnostics and software; pharmaceutical and biotechnology companies; medical publishers; national and international medical organizations; and other customers in the medical sector. Projects include the translation of documentation for medical devices, surgical instruments, hospital equipment and medical software; medical information for patients, medical students and physicians; scientific articles; press releases; product launches; clinical trial documentation; medical news; and
articles from medical journals.
Languages: 45, including all EU languages

MediLingua Medical Translations BV
Leiden, Netherlands
+31-71-5680862
Email: info@medilingua.com
Web: www.medilingua.com

Rheinschrift Language Services

Outstanding localization requires world-class experience. Rheinschrift gives your business a native voice in the German-speaking world. We offer more than 20 years’ experience providing translations and localizations for software and hardware manufacturers as well as for the sectors of business, technology, legal matters and medicine/medical applications. Our services also range from glossaries, post-editing, project management and desktop publishing services to many other related services. Rely on Rheinschrift to deliver the most competent translations and meet your deadline, whatever it takes.
Languages: German to/from major European languages

Rheinschrift Language Services
Cologne, Germany
+49-(0)221-80-19-28-0
Email: contact@rheinschrift.de
Web: www.rheinschrift.de

The Language Group

The Language Group provides a full suite of language solutions. If you have any language related issue, we have a solution for you. We have been ranked one of the fastest growing language companies in the United States and are ranked in the Inc. 500 in 2018. We also have the honor of being the best place to work in the Hampton Roads area of Virginia. We are experts at on-site interpreting and phone or video remote interpreting. Our service offerings include translation of medical, legal, manufacturing and government content. We provide transcreation, website localization as well as subtitling and multilingual voiceovers.
Languages: 200 including ASL

The Language Group
Virginia Beach, Virginia USA
757-431-9004, 800-654-7481
Email:
 info@thelanguagegroup.com
Web: http://thelanguagegroup.com

TripleInk Multilingual
Communications

As a multilingual communications agency, TripleInk has provided industrial and consumer products companies with precise translation and multilingual production services for audiovisual, online and print media since 1991. Our experience in adapting technical documentation and marketing communication materials covers a wide range of industries, including biomedical and health care; building and construction; financial services; food and agriculture; high-tech and manufacturing; and hospitality and leisure, as well as government and nonprofit organizations. Using a total quality management process and state-of-the-art software and equipment, our team of foreign language professionals delivers the highest quality translations in a cost-effective and time-efficient manner.
Languages: All major commercial languages

TripleInk Minneapolis, MN USA
612-342-9800 , 800-632-1388
Email: info@tripleink.com
Web: www.tripleink.com

24translate

As a leading international translation services provider, 24translate has been connecting small and medium-sized companies with the rest of the world for two decades. When expanding into new markets, global leaders such as tesa, Swisscom and FARO regularly rely on our technology and professional expertise. Striving to provide maximum support for the international growth strategies of our clients, we have developed a unique translation automation platform: 24|contenthub. 24|contenthub not only facilitates the integration of all the systems and service providers employed, but also enables companies to map their complete translation workflows in one place — global communication has never been easier.

24translate
Hamburg, Germany
040 480 632-0
Email: 
service@24translate.de
Web: www.24translate.de

The Polish Language Specialists

Wratislavia Translation House Sp. z o.o., established in 2005, is an ISO 17100-certified company with headquarters in Wrocław. We provide customized translation services in large-scale projects for clients worldwide. Our areas of expertise include IT and new technologies, the automotive industry and many more. We are experts in SAP translation — SAP systems, documentation and training materials. Since 2010 we have been a certified SAP Language Service Partner. Our services are provided by an in-house team of 15 translation professionals and numerous freelance translators specialized in various industries. Our experienced project managers, strict quality procedures and modern CAT tools allow us to deliver high-quality service beyond our customers’ expectations in compliance with confidentiality policies.
Languages: Polish to/from major European languages

Wratislavia Translation House Sp. z o.o.
Wrocław, Poland
+48 71 33 50 510
Email: wth@wth.pl
Web: www.wth.pl

The tool you want for your projects

Ever dreamt of increasing your profits by 15%? That’s what you get with MateCat. By reusing content from public and private translation memories and artificial intelligence, MateCat lets you reduce the cost and turnaround time of all your translations. Integrate machine learning in your translations. Focus on creative and cognitive processes rather than wasting time on repetitive tasks that are more suited to machines. Let MateCat take care of repetitive and boring tasks like fixing machine translation errors and placing the tags in the target text. Visit www.matecat.com to start translating. It’s free.

MateCat srl
Rome, Italy
+39 06 90254001

memoQ

memoQ is a technology provider that has been delivering premium solutions to the translation industry since 2004. For almost 15 years, memoQ has been dedicated to delivering innovation through diverse developments that today help hundreds of thousands of freelance translators, translation companies and enterprises worldwide. Having simplicity and more effective translation processes in mind, memoQ combines ease of use, collaboration, interoperability and leveraging in one single tool. Discover a new world with memoQ, and let our team help optimize your translation processes and make your business more successful.
Languages: All

memoQ Budapest, Hungary
+3618088313
Email: sales@memoq.com
Web: www.memoq.com

SDL plc
SDL is the global innovator in language translation technology, translation services and content management. Over the past 25 years we’ve helped companies deliver transformative business results by enabling powerful, nuanced digital experiences with customers around the world. SDL is the leading provider of translation software to the translation industry and SDL Trados Studio is recognized globally as the preferred computer-assisted translation tool of government, commercial enterprises, language service providers and freelance translators.
Languages: All
SDL plc
Maidenhead,
United Kingdom
+44-1628-417227

Association of Language Companies

The Association of Language Companies (ALC) is a national trade association representing businesses that provide translation, interpretation, localization, language testing and language training services. The association provides valuable information to members and nonmembers with its industry survey and with updates on government issues, industry trends and standards. From online forums to in-person events, ALC brings together the people who lead these companies so that we can all learn from each other. ALC works hard to give companies opportunities to find each other for collaboration, networking, knowledge sharing and mentoring.

Association of Language Companies
Rockville, MD USA, (240) 404-6511
Email: info@alcus.org, Web: www.alcus.org

European Language Industry Association (Elia)

Elia is the European not-for-profit association of language service companies with a mission to accelerate our members’ business success. We do this by creating events and initiatives that anticipate and serve our members’ needs in building strong, sustainable companies, thereby strengthening the wider industry. Elia was founded in 2005 and has since established itself as the leading trade association for the language services industry in Europe.

Elia Brussels, Belgium
Email: info@elia-association.org
Web: http://elia-association.org

Globalization and Localization Association

The Globalization and Localization Association (GALA) is a global, nonprofit trade association for the language industry. As a membership organization, we support our member companies and the language sector by creating communities, championing standards, sharing knowledge and advancing technology.

Globalization and Localization Association
Seattle, WA USA
+1-206-494-4686
Email: info@gala-global.org
Web: www.gala-global.org

SYSTRAN Software, Inc.

For more than four decades, SYSTRAN has been the market leader in language/translation products and solutions, covering all types of platforms from desktop to internet to enterprise servers. To help organizations enhance multilingual communication and increase productivity, SYSTRAN delivers real-time language solutions for internal collaboration, search, ediscovery, content management, online customer support and ecommerce along with automatic speech recognition and optical character recognition. SYSTRAN is the leading choice of global companies, defense and security organizations and language service providers. SYSTRAN is the official translation solutions provider for the S-Translator, a default-embedded app on the Samsung Galaxy S and Note series.
Languages: 130+ language combinations

SYSTRAN Software, Inc. San Diego, CA USA
+1 858 457 1900
Email: marketing-americas@systrangroup.com
Web: www.systrangroup.com

Game Global

Born from LocWorld’s successful Game Localization Round Table, Game Global gathers the main stakeholders in game globalization (from design to testing) in the same place and time to share their endeavors, successes, practices and research in a collaborative manner. The goal of this two-day event is to help improve the gaming industry through networking, sharing insights and learning. Game Global is steered by an advisory board of high-level professionals from the industry. Check our website for details on upcoming and past conferences.

Localization World, Ltd. Sandpoint, ID USA
Email: info@gameglobal.events
Web: http://gameglobal.events

LocWorld

LocWorld conferences are dedicated to the language and localization industries. Our constituents are the people responsible for communicating across the boundaries of language and culture in the global marketplace. International product and marketing managers participate in LocWorld from all sectors and all geographies to meet language service and technology providers and to network with their peers. Hands-on practitioners come to share their knowledge and experience and to learn from others. See our website for details on upcoming and past conferences.

Localization World, Ltd.
Sandpoint, ID USA
208-263-8178

LocalizationGuy, LLC

LocalizationGuy, LLC, is a consultancy serving buyers and providers of language services. We help companies that buy language services to identify and deploy optimal localization solutions to fit their needs. We offer veteran expertise as our clients navigate the many personnel, process and technology decisions involved in running effective localization operations, whether in-house or through external localization vendors. LocalizationGuy also helps language service providers formulate business goals, develop and implement sound business strategies and launch strategic marketing efforts. LocalizationGuy is led by a 20-year localization industry veteran and former chairman of the Globalization and Localization Association.

LocalizationGuy, LLC Minneapolis, MN USA
612-986-3108
Email: info@localizationguy.com
Web: http://localizationguy.com

Global DTP

Global DTP s.r.o., based in the Czech Republic, offers professional multilingual desktop publishing and media engineering solutions to the localization industry. Over the past 15 years, Global DTP has become one of the leading DTP/multimedia companies. We have been delivering high-quality and cost-effective services for at least eight of the top 20 LSPs and many other companies/agencies. Due to our extensive experience in localization and knowledge of the prepress, media and publishing industries, our team of 20 in-house professionals handles more than 1,000 projects every year. Our core services are multilingual desktop publishing, multimedia and eLearning engineering.

Global DTP s.r.o. Brno,
Czech Republic
+420 3 574 709
Email: info@global-dtp.com
Web: www.global-dtp.com/ml-bg

Hornet Design Studio

Since 2005, Hornet Design Studio has been focusing on delivering quality services in a timely manner. A highly skilled team of professionals is always ready to meet expectations of even the most demanding clients. Looking to achieve that goal, we develop and expand. Therefore we now offer not only DTP but also multimedia, eLearning and voiceover services.
Languages: All

Hornet Design Studio
Bydgoszcz, 
Poland
+48525290553
Email: office@hornetdesign.eu
Web: http://hornetdesign.eu

Quality Training in
Localization & Global Marketing

The Localization Institute is the leader in educational advancement in the field of localization — the adaptation of products and services for international markets. We organize comprehensive, vendor-neutral conferences (LocWorld and Brand2Global), seminars and round tables where participants gain insights that help their companies better succeed in international business. In addition, The Institute has partnered with top universities and professional associations to develop comprehensive certification programs in localization project management, quality management, internationalization and global digital marketing.

The Localization Institute Madison, WI USA
608-826-5001
Email: kris@localizationinstitute.com
Web: https://locworld.com

STAR Group
Multiple Platforms

STAR is a leader in information management, localization, internationalization and globalization services and solutions such as GRIPS (Global Real Time Information Processing Solution), STAR CLM (Corporate Language Management) including Transit (Translation & Localization), TermStar/WebTerm (Terminology Management), STAR MT (Corporate Machine Translation), STAR WebCheck (Online Translation Reviewing) and Mind-Reader (Authoring Assistance). With more than 50 offices in 30 countries and a global network of prequalified freelance translators, STAR provides a unique combination of information management tools and services required to manage all phases of the product information life cycle.
Languages: All

STAR AG (STAR Group headquarters) Ramsen, Switzerland
+41-52-742-9200
Email: info@star-group.net
Web: http://www.star-group.net

STAR Group America, LLC Lyndhurst, OH USA
216-691-7827
Email: lyndhurst@star-group.net

ADAPT Localization Services

ADAPT Localization Services offers the full range of services that enable clients to be successful in international markets, from translation into all business languages through linguistic and technical localization services, prepress and publication management. Serving both Fortune 500 and small companies, ADAPT has gained a reputation for quality, reliability, technological competence and a commitment to customer service. ADAPT is certified under ISO 17100. Fields of specialization are the medical, life sciences, IT/telecommunications and technology sectors. With offices in Bonn, Barcelona, Copenhagen, Stockholm and a number of certified partner companies, ADAPT is well suited to help clients achieve their goals in any market.
Languages: More than 50

ADAPT Localization Services Bonn, Germany
49-228-98-22-60
Email: sales@adapt-localization.com
Web: www.adapt-localization.com

Total Solutions for Your Business

E4NET is a total localization solutions provider including translation, DTP, recording, and specialized in Asian localization covering all major Asian and regional tier 3 languages. We have 20+ years of successful localization production experience with major projects for IBM, Microsoft, SAP, Oracle, HP, LG Electronics, Panasonic and more. E4NET is now providing patent translation services to the Korea Institute of Patent Information and translating life science projects including clinical protocols and reports. We are continuously developing and applying innovative technologies such as machine translation and associated customer services throughout our production process to maximize production/service efficiency. ISO 9001: 2015, ISO 27001 certified.
Languages: 60+

E4NET Co., Ltd. Seoul, South Korea
82-2-3465-8532
Email: l10n@e4net.net
Web: https://www.e4net.net

Precision Matters in Translation

EC Innovations is a world leading translation and localization provider with ISO 13485:2016, ISO 9001:2015 and ISO 1710:2015 certifications. Since 1997, EC Innovations has been empowering communications for leading multinationals, specializing in industries including life sciences, games, manufacturing, IT and software, automation, electronics and telecommunications. Today, EC Innovations has grown into 11 strategically located global offices with 400+ full-time employees offering full localization support into 120+ languages. Our aim is to continuously build upon our reputation as a customer-centric organization focused on high-quality standards, technological creativity and value-added services to meet any type of localization requirement.
Languages: English, Simplified and Traditional Chinese, Japanese, Korean, Indonesian, Thai, Vietnamese, Malay, Arabic, French, German, Spanish, Portuguese, Russian.

EC Innovations, Inc. Chicago, IL USA
1-773-541-2174
China: 400-869-9760
Europe: +36 1 784 0414
Email: info@ecinnovations.com
Web: www.ecinnovations.com

ES Localization Services

Since 1994, ES has provided full-fledged language services to industry leaders mainly in software
localization, translation, DTP, engineering, QA, testing and voiceover areas. The company has a solid customer base and is proud of its successful past assignments which led to long-term collaborations. With 51 permanent staff in the production offices in Turkey and Egypt for Turkish and Arabic languages, ES is a reliable, experienced, value-added regional supplier for direct clients and MLVs worldwide. It is the first Bureau Veritas certified ISO 17100 localization company in Turkey, specializing in IT, automotive, finance, life sciences, gaming, consumer products and more.
Languages: Turkish, Arabic

ES Localization Services Istanbul, Turkey; Cairo, Egypt
90-216-326-8764
Email: contact@estr.com
Web: https://www.estr.com

EuroGreek Translations Limited

Established in 1986, EuroGreek Translations Limited is Europe’s leading Greek localizer, specializing in medical, technical, financial and legal translations from EN/DE/FR/ES to EL and EL to EN. Our aim is to provide high-quality, turnkey solutions, encompassing a whole range of client needs, from translation to localization, desktop publishing and testing. Our DTP department covers all Latin and Cyrillic alphabet-based languages, in addition to Greek, at very competitive rates. All of EuroGreek’s work is produced in-house by a team of 30 highly qualified specialists and is fully guaranteed for quality and on-time delivery.
Languages: Greek to/from English; French,
German, Spanish to Greek

EuroGreek Translations Limited
Athens, Greece
30-210-9628-559

Mobico – by Saltlux Inc.

Mobico is the new brand name of Saltlux’s technical communication services, and is also the name of the predecessor company to Saltlux, established in 1979 as Korea’s first TC business. What started as a small enterprise concentrating on creating Korean manuals and East Asian language translations evolved into a one-stop service provider for all your needs in the world of business today, including multilingual translation, localization, DTP, TW and MTPE. The relentless pursuit of progress and perfection results in the use of state-of-the-art technology and processes, which in turn lead to superior translation quality with shorter turn-around times and therefore to greater customer satisfaction.
Languages: More than 70 languages

Saltlux, Inc. Seoul, South Korea
+82-2-2193-1725
Email: sales@mobico.com
Web: www.mobico.com/en

ORCO S.A. Localization Services

Founded in 1983, ORCO celebrates this year its 35th anniversary. Over the years, ORCO has built a reputation for excellence and gained the trust of leading companies, such as Oracle, IBM and Carrier for the localization of their products. Our core business activities include technical, medical, legal, financial, marketing and other translations, software and multimedia localization, as well as localization consulting. We cover most European languages and our client list includes long-term collaborations with international corporations, government institutions, banks, private enterprises, NGOs and the European Union. ORCO is certified according to ISO 17100 & ISO 9001 quality standards.
Languages: Greek and European languagesLanguages: English, Simplified and Traditional Chinese, Japanese, Korean, Indonesian, Thai, Vietnamese, Malay, Arabic, French, German, Spanish, Portuguese, Russian.

ORCO S.A Athens, Greece
+30-210-723-6001
Email: info@orco.gr
Web: www.orco.gr

RWS Moravia
RWS Moravia is a leading globalization solutions provider, enabling companies in the IT, consumer electronics, retail, media and entertainment, and travel and hospitality industries to enter global markets with high-quality multilingual products and services. RWS Moravia’s solutions include localization, testing, content creation, machine translation implementations, technology consulting, and global digital marketing services. Our customers include 8 of Fortune’s Top 20 Most Admired Companies, and all of the “Fab 5 Tech Stock” companies from 2017. Our global headquarters is in Brno, Czech Republic, and we have local offices in Europe, the United States, Japan, China and Latin America.
Languages: over 250
RWS Moravia
USA HQ: Thousand Oaks, CA USA
+1-805-262-0055
Europe HQ: Brno, Czech Republic
+420-545-552-222

Vistatec

We have been helping some of the world’s most iconic brands to optimize their global commercial potential since 1997. Vistatec is one of the world’s most innovative, progressive and successful localization solutions providers. Headquartered in Dublin, Ireland, with offices in Mountain View, California, USA. Think Global.
Languages: All

Vistatec
Europe: Dublin, Ireland
353-1-416-8000
North America: Mountain View, CA USA
408-898-2364
Email: info@vistatec.com
Web: www.vistatec.com

VideoLocalize.com
Multiple Platforms

Video localization is complicated. It involves not only translation processes and graphic engineering, but also voiceover and audio/video editing as well. The challenge is how to keep control of the budget while meeting client expectations. VideoLocalize is the answer. Videolocalize.com is a cloud-based online platform designed for video localization. It is the brainchild of Boffin Language, an Asian-language service provider led by cofounder George Zhao. VideoLocalize’s mission is to make video
localization faster and more cost-effective.

Boffin Language Group Inc. Toronto, Canada
+1 (647) 802 8223
Email: george.zhao@boffin.com
Web: www.videolocalize.com

52Media Professionals

52Media Professionals is your resource for video production, multimedia engineering, graphic design, eLearning, digital media and translation. We can handle your project from start to finish. Our team has handled thousands of projects for clients all over the world. Our offices in the US and Europe give us maximum flexibility to finish your project on time and within your budget. Please contact us for a proposal on your next project. Put the team at 52Media to work for you today.

52Media Professionals Glenview, IL USA
+1 312 585 5464
Email: info@52mediapro.com
Web: http://52mediapro.com

Joint National Committee for Languages

The Joint National Committee for Languages and the National Council for Languages and
International Studies (JNCL-NCLIS) represent the interests of over 140 member organizations, associations and companies in virtually all aspects of the language enterprise — education PreK-20, research, training, assessment, translation, interpreting and localization — to the US government. The mission of JNCL-NCLIS is to ensure that all Americans have the opportunity to learn English and at least one other language.

Joint National Committee for Languages – National Council for Languages and International Studies

+30-210-723-6001
Garrett Park, MD USA
202-580-8684
Email: info@languagepolicy.org
Web: http://languagepolicy.org

Protecting Translators and
Interpreters Worldwide

Red T is a 501(c)(3) nonprofit organization advocating for the protection of translators and interpreters in high-risk settings.

Red T New York, NY USA
+1-212-675-0451
Email: contact@red-t.org
Web: http://red-t.org

Translation Commons

Translation Commons is a nonprofit US public charity powered by translators. We are a volunteer-
based online community aiming to help our
language community thrive and bridge all the sectors within our industry. We facilitate cross-functional collaboration among the diverse sectors and stakeholders within the language industry and instigate transparency, trust and free knowledge. Our mission is to offer free access to tools and all other available resources, to facilitate community-driven projects, to empower linguists and to share educational and language assets.

Translation Commons Las Vegas, NV USA
(310) 405-4991
Email: krista@translationcommons.org
Web: www.translationcommons.org

Translators without Borders

Originally founded in 1993 in France as Traducteurs
sans Frontières by Lori Thicke and Ros Smith-Thomas to link the world’s translators to vetted NGOs that focus on health and education,
Translators without Borders (TWB) is a US nonprofit organization that aims to close the language gaps that hinder critical humanitarian efforts worldwide. TWB recognizes that the effectiveness of any aid program depends on delivering information in the language of the affected population.
Languages: 190 language pairs

Translators without Borders CT, USA
Email: info@translatorswithoutborders.org
Web: www.translatorswithoutborders.org

Kaleidoscope

Taking your content global — with Kaleidoscope your product will speak every language! The combination of decades of expertise, our software solutions developed in-house, and select software from market-leading technology partners has been making this a reality since 1996. Coupled with the full-service approach from eurocom, Austria’s largest and most innovative translation agency,
Kaleidoscope offers a unique and unrivaled
synergy of language and technology.

Kaleidoscope GmbH Vienna, Austria
004 31 253 5352
Email: info@kaleidoscope.at
Web: www.kaleidoscope.at

Memsource

Memsource is a leading cloud-based translation management system that enables global companies, translation agencies and translators to collaborate in one secure, online location. Internationally recognized for providing an easy-to-use, yet powerful CAT tool combined with a TMS, Memsource processes two billion words per month from over 200,000 users around the world. Manage your translation projects in real-time in an intelligent platform that accepts over 50 file types and offers REST API, out-of-the-box CMS connectors and powerful workflow automation to save time and money. Join localization professionals from around the world who rely on Memsource to streamline their translation process. To start your free 30-day trial, visit www.memsource.com.
Languages: All

Memsource Prague, Czech Republic
+420 221 490 441
Email:
 info@memsource.com
Web: 
www.memsource.com

Plunet BusinessManager
Multiple Platforms

Plunet develops and markets the business and workflow management software Plunet BusinessManager — one of the world’s leading management solutions for the translation and localization industry. Plunet BusinessManager provides a high degree of automation and flexibility for professional language service providers and translation departments. Using a web-based platform, Plunet integrates translation software, financial accounting and quality management systems. Various functions and extensions of Plunet BusinessManager can be adapted to individual needs within a configurable system. Basic functions include quote, order and invoice management, comprehensive financial reports, flexible job and workflow management as well as deadline, document and customer relationship management.

Plunet GmbH Berlin, Germany
+49-(0)30-322-971-340
Email: info@plunet.com
Web: www.plunet.com

Smartling

Smartling helps ambitious brands access more markets, deliver better experiences and build stronger relationships by transforming the way their content is created and consumed around the world. Our translation management software prioritizes process automation and intelligent collaboration so that companies can quickly and cost-effectively localize their websites, apps and documents with minimal IT involvement. Additionally, our curated community of professional translators is continuously measured to ensure the highest quality standards and is readily available to serve a variety of linguistic needs. To find out how our unique approach has helped brands like British Airways, Spotify and WeWork tell a global story, visit www.smartling.com.

Smartling
New York, NY USA
1-866-707-6278

Smartcat

At Smartcat we believe the translation industry should be better for everyone. We connect linguists, companies and agencies to streamline the translation of any content into every language on demand. Our platform helps you build and manage translation teams, and puts your translation process on autopilot from content creation to payments. The unique features of Smartcat are our marketplace, where you can find translators for any language with one click; our CAT tool, translation using an AI-assisted platform, a team management with full control of your team, suppliers and content and payment automation: pay vendors easily across the globe. You can start experiencing the next generation of translation technologies and boost your translation business efficiency from day one.
Languages: All

Smartcat Cambridge, MA US
+1-833-356-9348
Email:
 support@smartcat.ai
Web:
 www.smartcat.ai

Wordbee Translator
Web-based

Wordbee is the leading choice for enterprises and language service providers that need to save money and make their company run more efficiently. Wordbee has the most complete feature set of any cloud solution: project management, portal, business analytics, reporting, invoicing and a user-friendly translation editor. Tasks such as project and workflow setup, job assignment, deadline calculation, multiple phase kick-offs and cost management can all be automated in the collaborative translation platform. Also, the Beebox connects CMSs, DMSs or any propriety database source with the TMS of the translation vendor or internal translation team.
Languages: All

Wordbee Soleuvre, Luxembourg
+352 2877 1204
Email:
 info@wordbee.com
Web: 
www.wordbee.com

XTM: Better Translation Technology
Web-based

XTM is a fully featured online CAT tool and translation management system available as a pay-as-you-go SaaS or for installation on your server. Built for collaboration and ease of use, XTM provides a complete, secure and scalable translation solution. Implementation of XTM Cloud is quick and easy, with no installation, hardware costs or maintenance required. Rapidly create new projects from all common file types using the templates provided and allocate your resources to the automated workflow. XTM enables you to share linguistic assets in real time between translators. Discover XTM today. Sign up for a free 30-day trial at www.xtm-intl.com/trial.
Languages: All Unicode languages

XTM International Gerrards Cross, United Kingdom
+44-1753-480-469
Email: sales@xtm-intl.com
Web: www.xtm-intl.com

birotranslations

Founded in 1992, birotranslations specializes in life science, legal, technical, IT and automotive translations into all East European languages (Albanian, Bosnian, Bulgarian, Croatian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Macedonian, Polish, Romanian, Russian, Serbian, Slovak, Slovenian, Ukrainian). We have a long-term partnership with the world’s top 100 MLVs and many end-clients all around the globe. With our experienced project managers, extensive network of expert linguists and usage of the latest CAT tool technology, your projects will be delivered on time, within budget and with the highest standards of quality. For more information, please contact Mr. Matic Berginc (details below).
Languages: Eastern European languages

birotranslations Ljubljana, Slovenia
+386 590 43 557
Email: projects@birotranslations.com
Web: www.birotranslations.com

Translation Services Provider in SEE

Ciklopea is a leading provider of professional language solutions specialized in translation, localization and consulting, enabling companies to reach, engage and support their global clients and customers. Our linguistic products have been developed to accommodate the specific requirements, dynamics and prospects of the life sciences, IT, software, technology and manufacturing industries. Ciklopea is certified in accordance with the standards ISO 17100:2015, ISO 9001:2008 and ISO 27001:2013.
Languages: More than 30 languages

Ciklopea d.o.o. Zagreb, Croatia
+385-1-3751736
Email: sales@ciklopea.com
Web: www.ciklopea.com

GlobalWay Co., Ltd.

GlobalWay, a leading localization company in Korea, provides professional localization and globalization services with exceptional quality and also offers a wide range of content and document management services including voiceover, testing and DTP. We have highly qualified in-house linguists who translate and review a variety of content with professional knowledge. Our experienced engineers and project managers can help you to get exactly what you want. GlobalWay and its partners worldwide are ready to support your growing business and localization tasks. Feel free to contact us for more information.
Languages: Asian and European

GlobalWay Co., Ltd. Seoul, South Korea
+82-2-3453-4924
Email: sales@globalway.co.kr
Web: www.globalway.co.kr

Your Partner in Asia and Beyond!

With our headquarters in Korea, our production offices in Vietnam and China, and our sales office in the US, we are in an excellent position to be your Asian language localization partner. For localizing projects from English or German into Asian languages, such as Korean, Japanese, Chinese, Vietnamese, Thai, Indonesian, and Burmese, you can trust our professional translation services for IT, software, marketing/transcreation, and technical projects. Since our establishment in 1990, we have been at the forefront of the localization industry as one of the Asia Top Ten and the No.1 LSP in Korea (by CSA). ISO17100 certified since 2014.
Languages: More than 50

HansemEUG, Inc.
#24, Gwongwang-ro 142-gil, Gyeonggi-do, South Korea
+82-31-8014-2267
Email: bolee.nam@ezuserguide.com
Web: http://hansemeug.com/

HeterMedia Services Ltd.

HeterMedia Services Limited is a subsidiary of HM International Holdings Limited, which is a listed company in HKEx (Stock Code: 8416). We are ISO 27001 certified to deliver best-in-class BPO solutions, covering financial and marketing collateral printing projects as well as value-added services, such as language services, desktop publishing, website design, ebook and app production, video and electronic marketing presentation material production. We aim to fulfill the transformation needs of the diversified clientele, which include listed companies and multinational financial institutions such as fund houses and insurance companies. We work around the clock to provide comprehensive one-stop solutions to our clients; you can rest assured that we will handle your projects without hassle.

HeterMedia Services Inc.
Hong Kong, China
+852 21211555
Email: enquiry@hetermedia.com
Web: www.hetermedia.com

iDISC Information Technologies

iDISC, established in 1987, is an ISO 9001 and ISO 17100 certified language and software company based in Barcelona with branches and teams in Mexico, Brazil, USA, Argentina, Bolivia and Guatemala. We have dedicated teams for web content, software localization and translation of technical, business, automotive, biomedical and marketing documents. Our software development engineers and translation teams provide high-quality and on-time production solutions that are cost-efficient, flexible and scalable.
Languages: Spanish (all variants), Portuguese (all variants), Catalan, Basque, Galician, Valencian, K’iche’, Quechua, Aymara, Guarani

iDISC Information Technologies, S.L. Barcelona, Spain
34-93-778-73-00
Email: info@idisc.com
Web: www.idisc.com

LinguaLinx Language Solutions, Inc.

LinguaLinx is a leading provider of global content and language translation to organizations around the world. The content experts at LinguaLinx help manage and localize messaging to enhance efficiency and provide consistency across all forms of communication. With offices around the world, LinguaLinx provides organizations with localization solutions that fit their needs including: translation and interpretation, marketing communications and website localization, translation memory deployment, multilingual SEO, translation readiness assessment and global content management. Unify your global organization with a customized content intelligence strategy and ensure that your messages resonate across borders. To learn more, visit https://lingualinx.com.
Languages: All

LinguaLinx Language Solutions, Inc. Troy, NY USA
518-388-9000
Email: info@lingualinx.com
Web: www.lingualinx.com

Medical Translations Only

MediLingua is one of the few medical translation specialists in Europe. We only do medical. We provide all European languages and the major languages of Asia and Africa, as well as translation-related services to manufacturers of devices, instruments, in vitro diagnostics and software; pharmaceutical and biotechnology companies; medical publishers; national and international medical organizations; and other customers in the medical sector. Projects include the translation of documentation for medical devices, surgical instruments, hospital equipment and medical software; medical information for patients, medical students and physicians; scientific articles; press releases; product launches; clinical trial documentation; medical news; and
articles from medical journals.
Languages: 45, including all EU languages

MediLingua Medical Translations BV
Leiden, Netherlands
+31-71-5680862
Email: info@medilingua.com
Web: www.medilingua.com

Rheinschrift Language Services

Outstanding localization requires world-class experience. Rheinschrift gives your business a native voice in the German-speaking world. We offer more than 20 years’ experience providing translations and localizations for software and hardware manufacturers as well as for the sectors of business, technology, legal matters and medicine/medical applications. Our services also range from glossaries, post-editing, project management and desktop publishing services to many other related services. Rely on Rheinschrift to deliver the most competent translations and meet your deadline, whatever it takes.
Languages: German to/from major European languages

Rheinschrift Language Services
Cologne, Germany
+49-(0)221-80-19-28-0
Email: contact@rheinschrift.de
Web: www.rheinschrift.de

The Language Group

The Language Group provides a full suite of language solutions. If you have any language related issue, we have a solution for you. We have been ranked one of the fastest growing language companies in the United States and are ranked in the Inc. 500 in 2018. We also have the honor of being the best place to work in the Hampton Roads area of Virginia. We are experts at on-site interpreting and phone or video remote interpreting. Our service offerings include translation of medical, legal, manufacturing and government content. We provide transcreation, website localization as well as subtitling and multilingual voiceovers.
Languages: 200 including ASL

The Language Group
Virginia Beach, Virginia USA
757-431-9004, 800-654-7481
Email:
 info@thelanguagegroup.com
Web: http://thelanguagegroup.com

TripleInk Multilingual
Communications

As a multilingual communications agency, TripleInk has provided industrial and consumer products companies with precise translation and multilingual production services for audiovisual, online and print media since 1991. Our experience in adapting technical documentation and marketing communication materials covers a wide range of industries, including biomedical and health care; building and construction; financial services; food and agriculture; high-tech and manufacturing; and hospitality and leisure, as well as government and nonprofit organizations. Using a total quality management process and state-of-the-art software and equipment, our team of foreign language professionals delivers the highest quality translations in a cost-effective and time-efficient manner.
Languages: All major commercial languages

TripleInk Minneapolis, MN USA
612-342-9800 , 800-632-1388
Email: info@tripleink.com
Web: www.tripleink.com

24translate

As a leading international translation services provider, 24translate has been connecting small and medium-sized companies with the rest of the world for two decades. When expanding into new markets, global leaders such as tesa, Swisscom and FARO regularly rely on our technology and professional expertise. Striving to provide maximum support for the international growth strategies of our clients, we have developed a unique translation automation platform: 24|contenthub. 24|contenthub not only facilitates the integration of all the systems and service providers employed, but also enables companies to map their complete translation workflows in one place — global communication has never been easier.

24translate
Hamburg, Germany
040 480 632-0
Email:
 service@24translate.de
Web: www.24translate.de

The Polish Language Specialists

Wratislavia Translation House Sp. z o.o., established in 2005, is an ISO 17100-certified company with headquarters in Wrocław. We provide customized translation services in large-scale projects for clients worldwide. Our areas of expertise include IT and new technologies, the automotive industry and many more. We are experts in SAP translation — SAP systems, documentation and training materials. Since 2010 we have been a certified SAP Language Service Partner. Our services are provided by an in-house team of 15 translation professionals and numerous freelance translators specialized in various industries. Our experienced project managers, strict quality procedures and modern CAT tools allow us to deliver high-quality service beyond our customers’ expectations in compliance with confidentiality policies.
Languages: Polish to/from major European languages

Wratislavia Translation House Sp. z o.o.
Wrocław, Poland
+48 71 33 50 510
Email: wth@wth.pl
Web: www.wth.pl

The tool you want for your projects

Ever dreamt of increasing your profits by 15%? That’s what you get with MateCat. By reusing content from public and private translation memories and artificial intelligence, MateCat lets you reduce the cost and turnaround time of all your translations. Integrate machine learning in your translations. Focus on creative and cognitive processes rather than wasting time on repetitive tasks that are more suited to machines. Let MateCat take care of repetitive and boring tasks like fixing machine translation errors and placing the tags in the target text. Visit www.matecat.com to start translating. It’s free.

MateCat srl
Rome, Italy
+39 06 90254001

memoQ

memoQ is a technology provider that has been delivering premium solutions to the translation industry since 2004. For almost 15 years, memoQ has been dedicated to delivering innovation through diverse developments that today help hundreds of thousands of freelance translators, translation companies and enterprises worldwide. Having simplicity and more effective translation processes in mind, memoQ combines ease of use, collaboration, interoperability and leveraging in one single tool. Discover a new world with memoQ, and let our team help optimize your translation processes and make your business more successful.
Languages: All

memoQ Budapest, Hungary
+3618088313
Email: sales@memoq.com
Web: www.memoq.com

SDL plc
SDL is the global innovator in language translation technology, translation services and content management. Over the past 25 years we’ve helped companies deliver transformative business results by enabling powerful, nuanced digital experiences with customers around the world. SDL is the leading provider of translation software to the translation industry and SDL Trados Studio is recognized globally as the preferred computer-assisted translation tool of government, commercial enterprises, language service providers and freelance translators.
Languages: All
SDL plc
Maidenhead,
United Kingdom
+44-1628-417227

Column

Takeaway

The flip side

of localization

Cecilia Piaggio

Cecilia Piaggio is the founder of Latin América Habla, a nonprofit that protects and digitalizes endangered languages in Latin America. She is celebrating over 20 years in the localization industry, and is currently working as a consultant for RWS Moravia.

If you are a localization player, you impact the lives of people around the world. Making content accessible to millions in their native language is fascinating. Machine translation has exponentially accelerated the amount of content that we are able to make accessible.

But how true is this really?

A friend of mine would say “that’s a partial truth.” We enable content around the world, but not the whole world. We enable it for communities that qualify as potential markets, which is how businesses grow internationally. Companies have an assumed ROI per locale that, in the past, was calculated based on research and sales projections. The industry has evolved thanks to the monitoring of website traffic, data mining and business intelligence, and is allowing localization to be based on the demands of the market in real time. This means that now, those communities that consume more localized content will see increasingly more content in their language, perpetuating this cycle.

Thanks for reading our Jan/Feb 2019 issue!